Meet the OIE Team

Lisa Castellino, Ph.D., Associate Vice President of IE
(707) 826-5339

Lisa Castellino has been working in public higher education administration for twenty years in roles within the fields of institutional research, strategic planning, strategic budgeting, assessment, and institutional effectiveness. Additionally, she is a bridge builder with information technology, collaborating or spearheading initiatives including data warehousing, data marts, and data visualizations.

Lisa’s expertise includes strategically leveraging data and visualizations to support storytelling style analytics for decision makers. She is well-versed in developing and testing enrollment planning models, both short- and long-term, and visualizing those results. Lisa has developed models integrating data covering students, enrollment, personnel, and budget, creating a broad-range picture of campus performance over time. She has conducted various environmental scans and other research designs to support campus planning.

Lisa regularly presents research findings at the state and national level and holds leadership roles in her CSU community. Her awards include “Best First-Time Presenter” at California Association for Institutional Research (CAIR) in 2015-16. She also has held numerous professional-development trainings on best practices in linking assessment, planning, and strategic budgeting.

Lisa currently serves in the role of Associate Vice President for Institutional Effectiveness at Humboldt State University, one of the 23 California State University campuses. Prior to HSU, she worked at the University of North Carolina, Wilmington, the Pennsylvania State System of Higher Education, and the Indiana University of Pennsylvania.

Lisa earned her B.S. from Marywood College, M.S. from Shippensburg University, and Ph.D. from the Indiana University of Pennsylvania. In her spare time, she thoroughly enjoys connecting incredibly small rings in order to create beautiful and intricate chain mail jewelry.

Amy Moffat, Ph.D., Associate Director for Institutional Assessment
(707) 826-5485

Amy Moffat joined the OIE team in 2019 in a new position for Institutional Assessment. Her primary role as a strategic thought leader is facilitating understanding of assessment in co-curricular programs and operational support units. She provides guidance and leaderships in the campus’ efforts of promoting institutional capacity for effective and meaningful outcomes assessment efforts outside of the classroom.

Amy brings her experience as Student and Program Assessment Manager at the University of California, Merced. There she partnered with STEM faculty and staff in the School of Natural Sciences to help them gather meaningful data about how to improve student learning. After spending nearly a decade working in non-profits and academia analyzing data and evaluating whether programs did what they said they would do, Amy knows that outcomes assessment and processes in support of evidence-informed decision making and planning is not a fad that will fade away soon. Amy’s varied background as project director, program evaluator, and consultant for community health and development initiatives, as well as instructor of sociological methods and statistics, provides the perfect foundation for facilitating institutional reflection of continuous improvement.

Amy earned a B.A. in economics/management and anthropology from Beloit College, Wisconsin, a M.A.A. in applied anthropology from the University of Maryland, and a Ph.D. in the social sciences from the University of California, Merced. Her dissertation was a mixed methods study of birth doulas in North America and the tension between care work and need for professionalization in a capitalistic economy. In her spare time Amy likes reading feminist speculative fiction, hiking with her partner, and volunteering with Cooperation Humboldt.


Mark Wicklund, Ph.D., Associate Director of Academic Assessment
(707) 826-5337

Mark recently joined the OIE team after teaching in the HSU English department for five years. He earned his Ph.D. in linguistics in 2012 from the University of Minnesota, where he researched pronoun use among children on the autism spectrum. Before stepping into assessment work, he was teaching literature and linguistics and researching an unfolding change in the syntax of American English speakers.

Mark brings his experience in the classroom to his work providing expertise and assistance in developing effective approaches to assess student learning, and he partners with the Center for Teaching and Learning to help faculty in their ongoing efforts to close the loop and improve student success. He has most recently been working with the vice provost to create a model for university-wide assessment of the five core competencies: oral and written communication, information literacy, quantitative reasoning, and critical thinking. These skills prepare HSU graduates for careers in the California workforce and for thoughtful participation in our democracy.

When he’s not helping with assessment, Mark likes reading speculative fiction, lifting weights with his son, being a music snob, training in jiu-jitsu (when his aging back is willing), and riding and working on his vintage BMW motorcycle.


John Filce, Associate Director of Institutional Research
(707) 826-5487

John Filce has over 35 years of experience as a data-systems developer and research analyst working in the areas of academic resources and instructional activities. His specialties include faculty workload, curriculum analysis, class scheduling, resource allocations, and instructional program review. With an academic background in social science research and computer science, John applies his knowledge to the issues of institutional effectiveness and student success analysis.

John also volunteers as a citizen scientist working on river health recovery efforts in the North Coast region.

Gay Hylton, Administrative Analyst
(707) 826-5340

Gay's responsibilities are legion. She coordinates university community surveys and tracks external and internal survey data requests, monitoring deadlines and soliciting required data from key providers. She coordinates the university's IPEDS responses; screens, tracks, and provides data for all requests across the institution; compiles and provides data analysis for special collections such as accreditation; publishes data and analysis commentary; and maintains secondary historical data collections for OIE.

Michael Le, M.A., Research Associate
(707) 826-5489

Michael Le M.A. also known as Michael ‘Data’ Le is a higher education researcher by day, but by night, he is a data junkie with a passion for visual analytics and sharing information to create a data-informed democracy. Mike has worked in the field of Institutional Research/Effectiveness for almost a decade in both public 2-year and 4-year institutions.

As a Research Associate, Mike’s primary role is facilitating understanding through data visualization and data storytelling. The areas of study cover student enrollment/characteristics, enrollment management (e.g., admission, retention, and graduation), faculty/staff characteristics, curriculum studies, graduate programs, program review, etc. Analysis, reports, and presentations inform and advance the University's educational policy, administrative decisions, strategic planning, and assessment activities.

At HSU he serves on the Accreditation Steering Committee and the Diversity, Equity, and Inclusion Council. Most recently, he served the university as an elected staff senator, chair of the University Senate Constitution and Bylaws Committee (CBC), and was a member of the Academic Policies Committee.

Mike regularly presents at the state and national level on behalf of Humboldt State and professional affiliate organizations. He has won the California Association for Institutional Research (CAIR) Best Presentation Award three times (2015, 2017, and 2018) and has been an invited speaker at the Association for Institutional Research (AIR), Alliance of Hispanic Serving Institution Educators (AHSIE), and Tableau Software Conference.

Mike maintains professional membership in CAIR and AIR and serves on numerous volunteer committees. He currently serves AIR on the eAIR Visual Display of Data Contributor (2015-present) and the CAIR on the Awards and Scholarship Committee (2019-present).

Outside of HSU, Mike serves as a research consultant for the Research & Planning Group for California Community Colleges and as the co-curator of TEDxHumboldtBay. When Mike is not crunching data and learning about new technology and techniques you can find him in the gym applying the fundamentals of powerlifting. He boasts personal records of a 605-lb. back squat, a 500-lb. deadlift, and a 355-lb. bench press.


Sky McKinley, M.S., Analyst/Programmer
(707) 826-5334

Sky comes to Institutional Effectiveness via Information Technology Services and the Financial Aid Office at Humboldt State. His primary responsibilities include the development and maintenance of the Strategic Data Repository data warehouse, producing projection models and forecasts, and engineering analytic objects to facilitate reporting. He earned a Bachelor's degree in Mathematics from HSU and a Master's degree in Mathematics from Portland State University in Portland, Oregon. When not busily coding at work, he can be found cycling around Humboldt County, backpacking in the Trinity Alps, or performing with the Blue Lake Choir.


Angela Rich, M.A., Research Analyst
(707) 826-4581

Angela Rich has over twenty years of experience conducting research in the higher education, social service, healthcare, and military arenas. Her skill set includes program evaluation and development, infrastructure development, needs assessment, policy research, working with the civil administration, working with populations affected by policy changes, and advising leadership on how to mitigate negative impact when implementing change. Angela is proficient in both quantitative and qualitative methodologies, and she has specialized training and experience in community-based participatory research (CBPR) and culturally competent research approaches.

Angela’s role in OIE is to provide support and training for non-instructional assessment across the university. She provides consultation on research design and methods, provides feedback about the tools being used for assessment, and problem-solves with units to coordinate annual assessment and program review processes.


Seth Bradley, Research Technician
(707) 826-5081

Seth has close ties to Humboldt State University and the local community. Both of his parents are HSU alumni and he grew up in Arcata before earning a Bachelor's degree in Political Science from HSU. Since first enrolling in 2006 Seth has worked on campus, first as a student employee and then as auxiliary staff at the HSU Bookstore. In 2013 he joined the Dean of Students Office, where he assisted the Dean's team in supporting students as they navigated the university experience. His first taste of data came when he started tracking caseload numbers for internal use and federal reporting. After starting graduate coursework pursuing a Master's degree at HSU in Public Sociology (Practicing Track), Seth realized he wanted to shift trajectories and work more closely with data. Joining the Office of Institutional Effectiveness in June of 2019, Seth brings his student and equity centered lens, and is now working in various capacities within the Office of Institutional Effectiveness as he learns the ins and outs of Institutional Research, Assessment, and the wider world of data - as well as providing administrative support for the office.



Retired and Previous Office Members


Ward Headstrom - Retired

Joshua Smith, M.A. Change Management Coordinator
(707) 826-5338

Josh Smith has nearly twenty years of experience in public- and private-sector organizations, managing projects, guiding institutional change, creating data-informed decision structures, and developing space for innovation and continuous improvement. Josh looks at the people-side of change while mapping the path to goal completion. With experience in several industries and training in social science research methods and frameworks, Josh brings a diverse set of perspectives to his role helping to guide and complete change.

Ronda Stemach, Data Administrator
(707) 826-5334

Ronda Stemach has worked in data design, relational/dimensional modeling, and application development for over two decades, first in private consulting before coming to HSU as a programmer analyst six years ago. In the Office of Institutional Effectiveness, Ronda assists in the collection, maintenance, analysis, and presentation of data to support evidence-based decision making on campus. 

Ronda is a passionate advocate for empowering students, parents, and teachers with technology.  She has assisted Eureka High School’s business/technology teacher Aletta Sauer in her “Girls Can” summer camp to get young women interested in STEM careers, and she has given presentations on how to become a cyber-savvy parent to local PTA groups.  Ronda is also a technology contributor to Eureka High School’s PTSA Facebook page, encouraging appropriate use of media.